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Title

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ERP Analyst

Description

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We are looking for a highly skilled ERP Analyst to join our team. The ideal candidate will be responsible for managing and optimizing our Enterprise Resource Planning (ERP) systems to ensure they meet the needs of our organization. This role involves analyzing business processes, identifying areas for improvement, and implementing solutions to enhance efficiency and productivity. The ERP Analyst will work closely with various departments to gather requirements, configure the ERP system, and provide ongoing support and training to users. Additionally, the ERP Analyst will be responsible for troubleshooting issues, performing system upgrades, and ensuring data integrity. The successful candidate will have a strong understanding of ERP systems, excellent problem-solving skills, and the ability to communicate effectively with both technical and non-technical stakeholders. This is a critical role that requires a proactive approach and the ability to work independently as well as part of a team. If you are passionate about technology and have a keen eye for detail, we would love to hear from you.

Responsibilities

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  • Analyze business processes and identify areas for improvement.
  • Configure and customize ERP systems to meet organizational needs.
  • Provide ongoing support and training to ERP users.
  • Troubleshoot and resolve ERP system issues.
  • Perform system upgrades and ensure data integrity.
  • Collaborate with various departments to gather requirements.
  • Develop and maintain documentation for ERP processes and configurations.
  • Monitor system performance and implement optimizations.
  • Ensure compliance with industry standards and regulations.
  • Assist in the development of ERP-related policies and procedures.
  • Conduct regular audits to ensure system accuracy and reliability.
  • Coordinate with external vendors for system enhancements and support.
  • Participate in ERP implementation projects.
  • Provide technical support for ERP-related integrations.
  • Stay updated with the latest ERP trends and technologies.

Requirements

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  • Bachelor's degree in Information Technology, Computer Science, or related field.
  • 3+ years of experience in ERP system management.
  • Strong understanding of ERP systems and business processes.
  • Excellent problem-solving and analytical skills.
  • Ability to communicate effectively with technical and non-technical stakeholders.
  • Experience with ERP system configuration and customization.
  • Proficiency in SQL and database management.
  • Knowledge of industry standards and regulations.
  • Strong attention to detail and organizational skills.
  • Ability to work independently and as part of a team.
  • Experience with ERP implementation projects.
  • Proficiency in Microsoft Office Suite.
  • Strong project management skills.
  • Ability to handle multiple tasks and prioritize effectively.
  • Excellent written and verbal communication skills.

Potential interview questions

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  • Can you describe your experience with ERP systems?
  • How do you approach troubleshooting ERP system issues?
  • What methods do you use to gather requirements from different departments?
  • Can you provide an example of a successful ERP implementation project you were involved in?
  • How do you ensure data integrity within an ERP system?
  • What steps do you take to stay updated with the latest ERP trends and technologies?
  • How do you handle conflicts or disagreements with stakeholders during an ERP project?
  • Can you describe a time when you identified and implemented a process improvement within an ERP system?
  • What is your experience with SQL and database management?
  • How do you prioritize tasks when managing multiple ERP-related projects?